As background, the incident was this. A sim IM’ed me claiming to be a 13 year old boy and started asking me about God and forgiveness. He claimed that he had beaten his 8 year old sister because she had annoyed him, and that she had gone to the hospital with a broken jaw. I asked if he had reported this, and he said no, and then broke off contact with me. I don’t know if this was for real or just some sick adult, but I contact both local police and child protection services in Michigan, who said they could do nothing since they had no idea even what country this person lived in. Maxis refused to do anything more than (falsely) insist that the event did not constitute a violation of the user agreement. Following is my last sickening exchange with Maxis and all the return emails I received from the various morally indifferent drones in customer support. (Thanks a lot Tanya, Hugoprtx, and Philip. There is a special place in the inner circle of Hell for folks like you.) –PL

my message, which was sent over and over in various forms (sorry, most were sent in IM form and I don’t have the outgoing). Following my reply are all the maxis responses that I received. –PL