Nicole Linden: Trade1 Whiplash has been told who to contact about this. And mainland region DO NOT get rollbacks. Please do not contact me directly about this again.

“Please do not contact me directly about this again”???? In the time it took Nicole to type her response she could have told Naydee who to contact. She could have sent a message herself to whichever Linden she directed Trade1 to. All in a matter of seconds. This is how the agent of a company that wanted to maintain decent customer relations should have responded.

Nice Nicole Linden: Sorry to hear about your problem, Naydee. I’ve directed Trade1 Whiplash to ______ Linden. I’ve also sent _______ Linden a message myself. I’m not the person to talk to about this, but if you can’t get in touch with anyone else, let me know and I’ll see what I can do.

Sometimes it seems that the Lindens think taking a few extra seconds to be customer friendly is a waste of time. Sad.

It reminds me of the Great Blue Screen of Death in ’98, the hours spent on technical support with various avenues at my disposal, or so I thought, trying to breathe life into a computer that had gone through its last crash. Absolutely frustrating.

I like to use backups for files I don’t want to lose now. That’s the second issue that was raised in the comments that I think goes ignored more often than not.

Not to say Linden Lab isn’t at fault for a completely inadequate support system; they clearly need to work on that. But you gotta work with what you have, and if you’re given crap, backup your builds, people.

1) Why wasnt the build linked? As far as I can tell, only a small section of the club is gone from the back side.

2) Why didnt someone (since this is group-owned land) have a copy of the build in their invo?

3) Was there any use of mega-prims?

After these questions, my only other concern is that the call for donations has already gone out to BN members. “If everyone donates just $2500L, we can get our own sim”. Does that mean that everyone who donates that amount becomes an owner? The Blue Note, the Ice Rink and the Beach did not take up an entire sim. What is the proposal on the table to do with the rest of the land?

Having traveled there again today, the Ice Rink is now gone and the land is no fly, no entry, no build even for group members.

Whats the explanation now?

Lewis

First:

I dont understand the behaviour of LL.
Why they refuse to co-operate with a respected and well known land owner?
Why did they disappeared when Naydee has asked them to do something?
Why they dont want to at least compensate the damage?
How can they expect the newcomers to buy land, if there is NO support when its needed?

I … Just dont understand… why?

Even if this faluire was some technical glitch, and no one is responsible for that – I know this can happens sometimes – they supposed to at least respond to that, and say:
-OK, boys and girls, we cant do a rollback because the policy, but we are on the case, and trying to do our best, to provide a solution which is good for all.

Why they dont communicate with Naydee?
What is the reason?
I want to understand!

Second:

I do agree with the fact: Blue Note WILL RISE AGAIN.

But its not “Only a game”… not for Naydee, and not for most of the members.
(not to mention the the RL$ what was needed to build a sim in this excellent quality)

Third:

Personally, Blue Note has touched my soul, and it was – it IS – my second home.
Im checking the scene on every night, because its important for me, to be at there…
Stop for a moment, and see the others whos feel like me, and standing around the closed area.
The place is never empty.

(That was my personal opinion. Nothing more)