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	<title>Comments on: Op/Ed: It&#8217;s Always My Fault</title>
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	<link>http://alphavilleherald.com/2007/02/oped_its_always.html</link>
	<description>Always Fairly Unbalanced</description>
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		<title>By: Gillian Waldman</title>
		<link>http://alphavilleherald.com/2007/02/oped_its_always.html/comment-page-1#comment-37567</link>
		<dc:creator>Gillian Waldman</dc:creator>
		<pubDate>Mon, 05 Feb 2007 12:44:16 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_2/?p=1554#comment-37567</guid>
		<description>OK - so this was a rather interesting process.  I was having trouble getting a Linden to admit there was an issue.  I went through every channel I could - and finally got Frontier (who was very helpful) on &quot;Help Request&quot; to acknowledge it.  Then I e-mailed Torley and asked him to at least review the thread I mad and my entry on JIRA.  He did.  It was escalated.  The fix should hopefully be in 1.14. I am certain they knew and it would have been fixed regardless of my hunting ;)

This is not a problem everyone has - but yes, thousands do have it so it&#039;s serious.  I don&#039;t know why they didn&#039;t acknowledge it on the blog in the &quot;workarounds&quot; post - but perhaps they want everyone to learn how to use the proper bug reporting tools rather than posting on the blog (or in the forums). As you know, there is no workaround for this.  It just makes the &quot;game&quot; a heck of a lot less playable.

As far as I know, posting a thread on the forums is no way to get a bug registered. In this case it was only helpful to 1) show the scale of the issue and 2) link to the JIRA tracker there.

Overall, there are ways to get bugs on the radar if you&#039;re sure it&#039;s not a system issue on your side :) In this case, we all knew it wasn&#039;t.  We just didn&#039;t know what had changed on the SL end - though it was clear something had.

Hope it gets better soon!
</description>
		<content:encoded><![CDATA[<p>OK &#8211; so this was a rather interesting process.  I was having trouble getting a Linden to admit there was an issue.  I went through every channel I could &#8211; and finally got Frontier (who was very helpful) on &#8220;Help Request&#8221; to acknowledge it.  Then I e-mailed Torley and asked him to at least review the thread I mad and my entry on JIRA.  He did.  It was escalated.  The fix should hopefully be in 1.14. I am certain they knew and it would have been fixed regardless of my hunting <img src='http://alphavilleherald.com/site/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>This is not a problem everyone has &#8211; but yes, thousands do have it so it&#8217;s serious.  I don&#8217;t know why they didn&#8217;t acknowledge it on the blog in the &#8220;workarounds&#8221; post &#8211; but perhaps they want everyone to learn how to use the proper bug reporting tools rather than posting on the blog (or in the forums). As you know, there is no workaround for this.  It just makes the &#8220;game&#8221; a heck of a lot less playable.</p>
<p>As far as I know, posting a thread on the forums is no way to get a bug registered. In this case it was only helpful to 1) show the scale of the issue and 2) link to the JIRA tracker there.</p>
<p>Overall, there are ways to get bugs on the radar if you&#8217;re sure it&#8217;s not a system issue on your side <img src='http://alphavilleherald.com/site/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  In this case, we all knew it wasn&#8217;t.  We just didn&#8217;t know what had changed on the SL end &#8211; though it was clear something had.</p>
<p>Hope it gets better soon!</p>
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		<title>By: Seola Sassoon</title>
		<link>http://alphavilleherald.com/2007/02/oped_its_always.html/comment-page-1#comment-37566</link>
		<dc:creator>Seola Sassoon</dc:creator>
		<pubDate>Mon, 05 Feb 2007 12:17:00 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_2/?p=1554#comment-37566</guid>
		<description>This is certainly interesting Gillian.  So we finally hear from Torley, but it&#039;s NOT on the blog.  *tin foil hat*  Why doesn&#039;t Torley make aware of this in the blog?  Is she banned from posting there anymore?  In fact, both of these places are rather obscure to the new blood in SL.  The first, being forums of course, they&#039;ve been mostly quiet on there so I quit watching.  What irks me is that it took them HOW LONG to comment somewhere?  And why exactly isn&#039;t there a blog post about it?  I&#039;d certainly consider this a mass problem...

I&#039;ll admit, that Jira Viewer thing, never heard of it.  That&#039;s not to say people don&#039;t know about it of course, but in the blog post with the actual issue where people mentioned it, the Lindens are quiet.  Since when have they taken back to the forums to announce knowing about problems?  We&#039;re told to watch the blog for problems...

DAMMIT, PICK A SPOT!!!!!!!!!

(Kudos to Gillian for finding Torley and pulling a post out for the first time in a few weeks!!!)

(For reference, Torley has posted a total of 7 whole times since the New Year, only three times in the LA forum, which refered to the blog, and the second post of &#039;where&#039;s Torley&#039;, which gives this tidbit -

&quot;&quot;&quot;&quot;Thanx for asking. I&#039;m still here at Linden Lab! Very much so.

I did take a vacation during the holidays. I&#039;m continuing to be on the Community Team as a Community Developer of Communications (or &quot;Community Team Spirit&quot;, take your pick of fun titleage, hehe.)

As we find ourselves in the New Year... much change is afoot!

I haven&#039;t been so much on the forums recently because my endeavors have been focused mainly elsewhere.&quot;&quot;&quot;&quot;&quot;

Which goes on to say the blog, and all the other usual places... but still lack of public info on Torley or public sightings still makes me wonder...)

</description>
		<content:encoded><![CDATA[<p>This is certainly interesting Gillian.  So we finally hear from Torley, but it&#8217;s NOT on the blog.  *tin foil hat*  Why doesn&#8217;t Torley make aware of this in the blog?  Is she banned from posting there anymore?  In fact, both of these places are rather obscure to the new blood in SL.  The first, being forums of course, they&#8217;ve been mostly quiet on there so I quit watching.  What irks me is that it took them HOW LONG to comment somewhere?  And why exactly isn&#8217;t there a blog post about it?  I&#8217;d certainly consider this a mass problem&#8230;</p>
<p>I&#8217;ll admit, that Jira Viewer thing, never heard of it.  That&#8217;s not to say people don&#8217;t know about it of course, but in the blog post with the actual issue where people mentioned it, the Lindens are quiet.  Since when have they taken back to the forums to announce knowing about problems?  We&#8217;re told to watch the blog for problems&#8230;</p>
<p>DAMMIT, PICK A SPOT!!!!!!!!!</p>
<p>(Kudos to Gillian for finding Torley and pulling a post out for the first time in a few weeks!!!)</p>
<p>(For reference, Torley has posted a total of 7 whole times since the New Year, only three times in the LA forum, which refered to the blog, and the second post of &#8216;where&#8217;s Torley&#8217;, which gives this tidbit -</p>
<p>&#8220;&#8221;"&#8221;Thanx for asking. I&#8217;m still here at Linden Lab! Very much so.</p>
<p>I did take a vacation during the holidays. I&#8217;m continuing to be on the Community Team as a Community Developer of Communications (or &#8220;Community Team Spirit&#8221;, take your pick of fun titleage, hehe.)</p>
<p>As we find ourselves in the New Year&#8230; much change is afoot!</p>
<p>I haven&#8217;t been so much on the forums recently because my endeavors have been focused mainly elsewhere.&#8221;"&#8221;"&#8221;</p>
<p>Which goes on to say the blog, and all the other usual places&#8230; but still lack of public info on Torley or public sightings still makes me wonder&#8230;)</p>
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		<title>By: Gillian Waldman</title>
		<link>http://alphavilleherald.com/2007/02/oped_its_always.html/comment-page-1#comment-37565</link>
		<dc:creator>Gillian Waldman</dc:creator>
		<pubDate>Mon, 05 Feb 2007 11:36:50 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_2/?p=1554#comment-37565</guid>
		<description>Hello - the issue has been acknowledged and commented on by both Torley and Frontier Linden.  They are aware.  You can follow the bug (if you&#039;re interested) at http://forums.secondlife.com/showthread.php?t=163747  and https://jira.secondlife.com/browse/VWR-92 on the public bug tracker.  They are aware and they are working on it. I think Torley is fantastic.
</description>
		<content:encoded><![CDATA[<p>Hello &#8211; the issue has been acknowledged and commented on by both Torley and Frontier Linden.  They are aware.  You can follow the bug (if you&#8217;re interested) at <a href="http://forums.secondlife.com/showthread.php?t=163747" rel="nofollow">http://forums.secondlife.com/showthread.php?t=163747</a>  and <a href="https://jira.secondlife.com/browse/VWR-92" rel="nofollow">https://jira.secondlife.com/browse/VWR-92</a> on the public bug tracker.  They are aware and they are working on it. I think Torley is fantastic.</p>
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		<title>By: Seola Sassoon</title>
		<link>http://alphavilleherald.com/2007/02/oped_its_always.html/comment-page-1#comment-37564</link>
		<dc:creator>Seola Sassoon</dc:creator>
		<pubDate>Sat, 03 Feb 2007 21:23:15 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_2/?p=1554#comment-37564</guid>
		<description>P.S. Anyone seen Torley yet?  Should we start a watch group?
</description>
		<content:encoded><![CDATA[<p>P.S. Anyone seen Torley yet?  Should we start a watch group?</p>
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		<title>By: Seola Sassoon</title>
		<link>http://alphavilleherald.com/2007/02/oped_its_always.html/comment-page-1#comment-37563</link>
		<dc:creator>Seola Sassoon</dc:creator>
		<pubDate>Sat, 03 Feb 2007 21:22:18 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_2/?p=1554#comment-37563</guid>
		<description>Oh we know what the problem is, in the real world, but in their fantasy, it&#039;s all our fault and they run everything perfectly.
</description>
		<content:encoded><![CDATA[<p>Oh we know what the problem is, in the real world, but in their fantasy, it&#8217;s all our fault and they run everything perfectly.</p>
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		<title>By: archie lukas</title>
		<link>http://alphavilleherald.com/2007/02/oped_its_always.html/comment-page-1#comment-37562</link>
		<dc:creator>archie lukas</dc:creator>
		<pubDate>Sat, 03 Feb 2007 17:56:39 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_2/?p=1554#comment-37562</guid>
		<description>hmmmmm
as anyone watched the clock recently

I have put up three, London, New York and Los Angeles

When we Brits are wake in the morning and the US is fast asleep in their queen size beds, SL behaves very well indeed.
Not had an am crash for days.

AS soon as the Americans come on board, (about the 21,000 mark), the system slows dramatically and US friends have to re-boot at least 3 times some nights, our connections then suffer totally software failure, not a lock down, but the old style Win 95 Flash and its gone, along with memory resources.

In fact as the sun advances across the American continent, the load gets  worse and the crashes more frequent and also the rolling re-starts always occur about 2am GMT (True Greenwich mean time for all on the other side of the pond).

Soooooooooo

The point is, this has nothing to do with the lack of my system, which is a video cutting firebolt, well above any spec required; this is all to do with the server load and unfortunately SL is a victim of its own success.

Too many users on too little hardware.

Maybe another couple of server farms to reduce and spread the load (re-balance the databases in Linden lingo)?

I doubt whether more land masses will cure anything other than the profit margins; it will certainly lead to more processing activity, which goes back to my point.

The hardware required to cope with the workload has been outgrown.

Does World of Warcraft fall over 3 -5 times an hour?  No.

Archie Lukas
Computing Professional
Scientist
Medical Author
(trust me)
</description>
		<content:encoded><![CDATA[<p>hmmmmm<br />
as anyone watched the clock recently</p>
<p>I have put up three, London, New York and Los Angeles</p>
<p>When we Brits are wake in the morning and the US is fast asleep in their queen size beds, SL behaves very well indeed.<br />
Not had an am crash for days.</p>
<p>AS soon as the Americans come on board, (about the 21,000 mark), the system slows dramatically and US friends have to re-boot at least 3 times some nights, our connections then suffer totally software failure, not a lock down, but the old style Win 95 Flash and its gone, along with memory resources.</p>
<p>In fact as the sun advances across the American continent, the load gets  worse and the crashes more frequent and also the rolling re-starts always occur about 2am GMT (True Greenwich mean time for all on the other side of the pond).</p>
<p>Soooooooooo</p>
<p>The point is, this has nothing to do with the lack of my system, which is a video cutting firebolt, well above any spec required; this is all to do with the server load and unfortunately SL is a victim of its own success.</p>
<p>Too many users on too little hardware.</p>
<p>Maybe another couple of server farms to reduce and spread the load (re-balance the databases in Linden lingo)?</p>
<p>I doubt whether more land masses will cure anything other than the profit margins; it will certainly lead to more processing activity, which goes back to my point.</p>
<p>The hardware required to cope with the workload has been outgrown.</p>
<p>Does World of Warcraft fall over 3 -5 times an hour?  No.</p>
<p>Archie Lukas<br />
Computing Professional<br />
Scientist<br />
Medical Author<br />
(trust me)</p>
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		<title>By: Seola Sassoon</title>
		<link>http://alphavilleherald.com/2007/02/oped_its_always.html/comment-page-1#comment-37561</link>
		<dc:creator>Seola Sassoon</dc:creator>
		<pubDate>Sat, 03 Feb 2007 15:26:18 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_2/?p=1554#comment-37561</guid>
		<description>Micah, I didn&#039;t mean it to sound bad, but if LL employs this on the newcomers, then they think it&#039;s the perfect response to everything.  It&#039;s not necessarily that they are being rude, it&#039;s just the merry-go-round cycle and the older players have seen it all when it comes to fixing it from &#039;our&#039; side.

As for AMD, I&#039;m sure out of all the complaints on the blog, I would think someone has to have it, it was just never mentioned that specific card.
</description>
		<content:encoded><![CDATA[<p>Micah, I didn&#8217;t mean it to sound bad, but if LL employs this on the newcomers, then they think it&#8217;s the perfect response to everything.  It&#8217;s not necessarily that they are being rude, it&#8217;s just the merry-go-round cycle and the older players have seen it all when it comes to fixing it from &#8216;our&#8217; side.</p>
<p>As for AMD, I&#8217;m sure out of all the complaints on the blog, I would think someone has to have it, it was just never mentioned that specific card.</p>
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		<title>By: Micah Giha</title>
		<link>http://alphavilleherald.com/2007/02/oped_its_always.html/comment-page-1#comment-37560</link>
		<dc:creator>Micah Giha</dc:creator>
		<pubDate>Sat, 03 Feb 2007 08:40:20 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_2/?p=1554#comment-37560</guid>
		<description>Prokofy &amp; Seola: Please excuse me for going around with my newb-ness exposed in a PG area...

For the type of problem(s) you are describing, those sort of &#039;stock&#039; solutions should have an effect. The fact that they DON&#039;T indicates that LL has a significant problem with this release.

Has anyone had the stuttering problem or seen it reported with any ATI/AMD graphics hardware?

I will now attempt to rez a box onto each hand to prevent my typing any further silly suggestions.
</description>
		<content:encoded><![CDATA[<p>Prokofy &#038; Seola: Please excuse me for going around with my newb-ness exposed in a PG area&#8230;</p>
<p>For the type of problem(s) you are describing, those sort of &#8216;stock&#8217; solutions should have an effect. The fact that they DON&#8217;T indicates that LL has a significant problem with this release.</p>
<p>Has anyone had the stuttering problem or seen it reported with any ATI/AMD graphics hardware?</p>
<p>I will now attempt to rez a box onto each hand to prevent my typing any further silly suggestions.</p>
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		<title>By: Jolie May</title>
		<link>http://alphavilleherald.com/2007/02/oped_its_always.html/comment-page-1#comment-37559</link>
		<dc:creator>Jolie May</dc:creator>
		<pubDate>Sat, 03 Feb 2007 06:47:02 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_2/?p=1554#comment-37559</guid>
		<description>The relogging I can handle,the pausing although a pain I can survive the complete wiping of my inventory after the last update I can&#039;t, and have my complaints or questions been answered?? not at all, one of my comments was even wiped from the blog earlier..nice.
</description>
		<content:encoded><![CDATA[<p>The relogging I can handle,the pausing although a pain I can survive the complete wiping of my inventory after the last update I can&#8217;t, and have my complaints or questions been answered?? not at all, one of my comments was even wiped from the blog earlier..nice.</p>
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		<title>By: Seola Sassoon</title>
		<link>http://alphavilleherald.com/2007/02/oped_its_always.html/comment-page-1#comment-37558</link>
		<dc:creator>Seola Sassoon</dc:creator>
		<pubDate>Sat, 03 Feb 2007 05:27:11 +0000</pubDate>
		<guid isPermaLink="false">http://localhost/wp_2/?p=1554#comment-37558</guid>
		<description>Yeah, but even with all the problems...

I&#039;m still an addict (or maybe I&#039;m a &#039;I&#039;ve got nowhere else to go&#039; player).
</description>
		<content:encoded><![CDATA[<p>Yeah, but even with all the problems&#8230;</p>
<p>I&#8217;m still an addict (or maybe I&#8217;m a &#8216;I&#8217;ve got nowhere else to go&#8217; player).</p>
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