The person who was extremely rude was the Linden

what is the point of going in-world and just stating the company line that does not actually fir the question?

There is no where to ask this question or to receive an answer.

In fact the total non-response to specific questions is straight out of a Monty Python sketch.

I keep expecting the Vikings to pop up and start singing the Spam song.

Whether Pixeleen was rude or not, Mia could and should have been polite. As a Linden she was the public voice of LL there and should always give a good impression. Mia reacted in exactly the way Pixeleen wanted her to to get this story.

A proper reaction would’ve been “I’m sorry Pixeleen, I don’t have that information for you as that is handled by another team. I’ll speak to them a little later and get back to you with any information I can. In the mean time, there may be some information on the blog, on the JIRA, or on the status pages.”

No Maklin, you don’t see – stop pretending this ‘article’ is anything but a purposely done smear piece. Pix asked the wrong person – she knew she was asking the wrong person. she asked a question that had nothing at all to do with the purpose of Help Island (helping new and old users alike with building, scripting and various client functions).

For Christ’s sake, I was there during one of Pix’s visits to Help Island! On that occasion all she asked about were bullshit rumors …. She did ask how to listen in on the voice channel however. Unfortunately she once more showed that she was not really there for help with that one. Several Mentors attempted to help her … She ignored each and every one and went into the above mentioned bullshit rumors questions.

Like I said – Pix got the answer she deserved … and the same treatment I’d have given her had I been in Mia’s place. I have no sympathy and no desire to be polite to those looking to twist words and perpetuate unfounded rumors.

Mia helps to run the volunteer program. she was on Help Island. Help Island is not – repeat NOT – for server technical issues.

Pix got the response she deserved = she asked the wrong Linden, plain and simple.

deal with it.

Oh, I see… You’re only a customer if you shut up, sit down, and don’t question the lindens or their annointed synchophants, er live-help? You got to shiver in delight that a linden actually spoke to you to be a customer? If you ask questions they do not like, you get demoted to ‘a person’, someone apparently beneath their contempt who can be talked down to and rudely without it being considered rude by the annointed customers who accept everything. I understand how it works…same shitty favoritism you see in every poorly run organization … fanboi = good customer.

Pixeleen is as much a customer as the drooling legion of fanbois out to kiss linden ass in the volunteers. Sure, she’s a DIFFICULT customer, most non-fanbois. are since they aren’t satisfied with vague answers and brushoffs.

Pixeleen was PUSHY, Mia was rude and dismissive. I consider the latter (based on Mia’s position) far worse than pushy. But then again, I’m not trying to curry favor with the Lindens and don’t do unpaid work for them.

Solar, no one gives two shits what in-world help/volunteers/mentors know or don’t know or how often they are asked it. That was NOT the point of the article as Pixeleen was talking to and about a LINDEN acting as LINDEN, she was not talking to another player with a jumped up title and access to a private channel.

Lindens are SUPPOSED to be responsible people. I am honestly disappointed with Mia. I have spoken to her inworld many times, I was one of the first visitors to her inworld office, and have NEVER seen her doodspeak (‘u’ and AOLish illiterate responses) before or outright blow off a user like this. It’s damn near not the same person I have communicated with in the past…and its a POOR representation of the Lindens as a whole.

She should have stated to check the blog, and when Pixeleen asked again, stated that she didn’t know and had no information to give, and then moved on. Saying ‘I don’t know, no one has told me’ is perfectly acceptable, but the Lindens just can’t seem to bring themselves to show that much respect for players.

Instead, Mia launches into the usual portal/blog mantra all Lindens use when asked for information and then cops an attitude when its pointed out there is nowhere on that portal to ASK that kind of question (not to mention that, even critical problems get replies in the portal in timespans approaching geological epochs, and that any reply there would be a week or so out of date and the same portal/blog cut-and-paste). Would it really have been that hard for Mia to type proper english and to reply with a simple ‘I don’t know, no one has given me the info, sorry’? It would have have defused the situation and there would have been no article. She brought this on herself, sadly enough.