Comments on: 24% of Second Life Sessions End in Tears

By: Anonymous Poster

Anonymous Poster — Thu, 20 Sep 2007 01:13:11 +0000

Cocoanut Koala and like_ummmm,

lol hy prokofy. blowing your own horn again I see.

Your posts were hardly intelligent and were nothing more than rants about some huge bolshevik conspiracy to prevent you from getting money because people should like being told what to do by you.

By: Maria Leveaux

Maria Leveaux — Mon, 10 Sep 2007 18:31:30 +0000

Pixeleen Mistral
“24% of Second Life Sessions End in Tears”

Doesn’t that mean conversely that 76% end in Satisfactory Fashion at Least?

You really are a “Glass is Half Empty” sort of person, aren’t you?

Maria.

By: Obscure Doodad

Obscure Doodad — Mon, 10 Sep 2007 00:45:06 +0000

If premiums are down, or even if premium growth rate is down, it doesn’t matter why. Not in the least.

What matters is reduced LL revenue to fund new hires to fix bugs or whatever. The premiums going to islands just means the island owners collect more rent. They don’t pay more than $295 / month to LL just because they have more renters.

LL revenue is hit by loss of premiums. LL does not financially, or should not financially, care where they went. What they must care about is where the money went and how to get it back.

Never ever forget, they are trying to grow, and by that I mean earnings per privately held share. You can’t do that with decreasing revenue unless you fire people. Never pleasant or easy, that.

By: like_ummm

like_ummm — Sun, 09 Sep 2007 23:32:13 +0000

yea – prokofy was good and i have missed the in-depth and intelligent articles. I never understood why everyone hated prokofy.

By: Cocoanut Koala

Cocoanut Koala — Sun, 09 Sep 2007 14:05:35 +0000

There’s a better possible explanation for this, written by Prok three days ago:

“Linden Lab is hemorrhaging accounts. By their own admission (Meta Linden’s August office hours), 5,800 premium accounts were lost in the month of July primarily because residents were unable to pay!”

http://slrecord.typepad.com/the_second_life_record/2007/09/emprokofy-neva-.html

That’s a pretty good bit of information on this topic; too bad you didn’t get to read it here.

Too bad, too, that SLH couldn’t support its own reporters, but lets them be ransacked in the comments without comment of their own.

It’s too bad SLH sees fit to DEMOTE its best reporter, the one who cared about actual news and covered it in a timely manner.

It’s too bad SLH no longer lets its reporters put credits on the photos they post, but leaves that until the editors here get around to it, which as you can see, is often days later.

If you want to know what’s going on, go to SLRecords, where SLH’s best reporter went.

coco

By: kathygnome

kathygnome — Sun, 09 Sep 2007 09:04:13 +0000

I’m fed up with a lot in the game, but I think the loss of premium accounts has more to do with people heading for greener and less cluttered pastures on private islands.

By: Jessica Holyoke

Jessica Holyoke — Sun, 09 Sep 2007 06:09:27 +0000

I thought about going Premium for better access to support services. A few weeks back I was looking at a friend’s classified ad that I knew she had updated. I was closing it out when it asked me to save, don’t save or cancel. I hit save knowing that I didn’t make any changes. I was then charged her ad fee and her ad was added to my profile. She was paying $500L per week so I ended up paying S500L. I did what I could. I went to Help island and the knowledge base and there was no help there. I submitted a bug report and added it to an existing issue on JIRA. But I was not refunded that $500L back.

Does Live Chat make Premium accounts more worthwhile?

By: Meni

Meni — Sun, 09 Sep 2007 03:33:27 +0000

The percent of abnormally ended sessions does not say anything as an absolute value. To explain, let’s look at the extremes:

* if all residents are online all the time, and have no intention to logout the abnormally ended sessions would be 100%.
* if all residents are only online for a very short moment per session, the abnormally ended sessions would be significant lower, towards 0%

So what does it say 24%? Nothing. The only thing what matters is the trend. If in the long term the trend line is declining we know Linden Lab is doing a good job, assuming the login-time avarage of residents is the same.

By: Fromage Ferdais

Fromage Ferdais — Sun, 09 Sep 2007 03:31:54 +0000

Those stats were released more than a week ago – bit slow on the uptake eh?

By: Big Dave

Big Dave — Sat, 08 Sep 2007 23:12:41 +0000

The Linden numbers for abnormal termination may be a bit high. I have had a number of sessions that crashed during a normal logout and asked for a crash report. This is about half of the sessions that have been reported as that have involved a crash. If my experience is typical, the real number may be about half of that. Some of this problem is caused I am sure by users with marginal systems that have client overload and crash.