by Alphaville Herald on 13/06/08 at 12:06 am
Why are free accounts sometimes disabled to make room for paying customers?
by Avil Creeggan
Dear Linden Lab,
I am a free account. I have been a free account for the past two years. During that time, I’ve dealt with a lot of stuff that, frankly, shouldn’t be happening; flagrant asset loss and dehabilitation, incompetent customer service representatives, seemingly-random suspensions and bans for which there is no notification, having to provide my identification on multiple occasions… But it’s been pretty much okay.
You see this dialog box?
This changes everything. You know why?
Forget the fact that you didn’t tell me this was coming, at all. Forget the fact that, not only can I not login, neither can my friends. Realize that you consider me to “just” be a free account, now, and nothing else. You are completely wrong.
Step back, and ask yourself:
*How many of your over one million residents don’t pay for premium accounts?
*What happens to the economy when the currency these non-premium accounts hold is effectively frozen?
*How many corporations, content creators, and land barons are paying for simulators and asset hosting for the sole purpose of marketing to these residents?
*Where does your profit go when the grid is composed of premium accounts attempting to sell their content to uninterested premium accounts?
I’ll answer the scenario for you:
Public opinion of Second Life falls from “target of mockery” to “a worthless pit”. Corporations drop their (already worthless and ineffective) simulators due to the reduction of visibility, and reduction of effectiveness, caused by free accounts vacating the grid. New user registration drops to record lows. The emphasis on open source simulator development increases, and open source grids become viable. The Linden Lab grid is outmoded. Linden Labs, lacking additional offerings, fails.
My contribution to Second Life is greater than any hundred premium accounts. Not only do I directly create content (as many Herald readers can attest), I am the reason you can rent your simulators. I am the reason you have a public presence. I am the reason that Linden Labs is a publically traded company. If you’re reading this as a member of Linden Labs, I’m the reason you have a job.
I’m not the reason the grid is less stable than Britney Spears. Your incompetence is.
Fix it, or face the consequences. I am not picking up your tab.
The Free Account.