by Alphaville Herald on 04/04/09 at 8:01 am
A Lesson for other MMOs?
by Dr. Legion, staff reporter
In this very interesting interviewon MMORPG, Petur Oskarrson talks about the EVE Online Council on Stellar Management (CSM) — a group of players elected to represent the players interests with the game company at face to face meetings in Iceland. Petur describes some of the changes that were implemented and some of the changes that could not be implemented (he says for technological reasons). Of special interest is his discussion halfway through the interview of the advantages of this method of getting user feedback over the usual way — which is selectively reading user forums. Obviously users that camp out on forums are not necessarily the people you want directing your operations, but also Petur points out that reading forums is selective and incomplete so that the picture you get is biased. Shock!